Handcrafted Pine Ramp for Ferret Nation & Critter Nation Cages

Shipping from United States

Processing time

3-5 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Privacy policy

CritterRamps – Privacy Policy

Last Updated: February 2026

This Privacy Policy describes how and when CritterRamps collects, uses, and shares information when you purchase an item from us, contact us, request custom work, or otherwise use our services through Etsy.com or related sites and services.

This policy applies to information collected through Etsy. It does not apply to the practices of Etsy or third-party services that we do not control. You can review Etsy’s own privacy practices in Etsy’s Privacy Policy.

1. Information We Collect

When you place an order or contact us through Etsy or Etsy Conversations, Etsy provides us with certain information that you have authorized them to share. This may include:

Your name

Shipping address

Email address

Order details (what product you ordered, size/options)

Any custom instructions or measurements you provide

You may also choose to give us additional personal information when you voluntarily contact us about a custom order or special request.

2. How We Use Your Information

We use the personal information we receive from Etsy for a few essential purposes:

To fulfill orders: process and ship your purchases.

To communicate with you: answer questions, clarify custom requests, or update you on order status.

To provide customer service: resolve issues, handle returns, or answer follow-ups.

To comply with legal obligations: such as recordkeeping, tax requirements, or responding to lawful requests.

We will never use your personal information for purposes outside these legitimate business needs — unless you expressly consent.

3. Legal Basis to Use Your Information

Where required by data protection law, we process your personal data based on one or more of the following legal bases:

Contract necessity: to fulfill your order.

Consent: when you agree to receive certain communications, such as responses in Etsy Conversations.

Legal obligation: when required for taxes, disputes, or compliance purposes.

Legitimate interest: to operate and improve CritterRamps as a small business.

4. Information Sharing

We respect your privacy and only share personal information when absolutely necessary:

Etsy: We share information with Etsy as necessary to provide you our services and are bound by Etsy’s Terms of Use.

Service Providers: We may share information with trusted third parties who help with delivery and fulfillment.

Legal Requirements: If required by law, we may disclose information in response to legal process or enforceable governmental requests.

We do not sell or rent your personal information.

5. Data Retention

We retain your personal information for as long as needed to:

Complete a transaction or provide a service you’ve requested

Comply with legal or tax obligations

Resolve disputes

Personal information is not kept longer than necessary.

6. Marketing Communications and Consent

If you explicitly ask us to receive marketing messages — for example, updates about new ramps or custom design availability — we will only send them with your clear consent. You can revoke that consent at any time.

We will not send unsolicited promotional messages. Under many laws, you must opt in to receive these messages before they are sent.

7. Your Rights

Depending on your location and local data protection laws (such as GDPR if you are in the EU), you may have the right to:

Access the personal information we hold about you

Request correction or deletion of personal information

Restrict or object to certain processing

Withdraw consent at any time

For specific requests, please contact us through Etsy Conversations.

8. Security

We rely on Etsy’s secure platform, and we take reasonable steps to protect your information from unauthorized access, use, or disclosure.

9. Contact

If you have questions about this policy or your personal information, you can contact us through Etsy Conversations or the messaging tools available in your Etsy order details.